Privacy Policy

At Texas Tree Service, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identification Information: Name, phone number, email address, billing address, and other contact details.
Service-related Information: Details regarding the services you request, including job specifications, service location, and other related information.
Payment Information: Credit card details or other payment information (processed securely by third-party payment processors).
Website Usage Information: Information about your interaction with our website, such as IP address, browser type, pages visited, and time spent on our site. This may be collected through cookies or other tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide services: To process requests, provide estimates, and deliver the tree care services you request.
To improve our services: To personalize your experience, improve customer service, and respond more effectively to your inquiries and requests.
For communication: To communicate with you about your service requests, provide updates, and respond to any questions or concerns.
For billing and payment processing: To process payments and send invoices or receipts.
For marketing and promotions: We may use your information to send you promotional emails or newsletters if you’ve opted in to receive them. You can opt-out of marketing communications at any time.

3. How We Protect Your Information

Texas Tree Service takes the protection of your personal information seriously. We implement a variety of security measures to safeguard your data, including encryption, secure servers, and strict access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, email service providers). These third parties are obligated to keep your information confidential.
Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request (e.g., subpoena, court order, or government inquiry).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of the website.

6. Your Choices Regarding Your Information

You have the right to:

Access and update: You can review and update your personal information by contacting us directly.
Opt-out of marketing communications: If you no longer wish to receive promotional emails from us, you can unsubscribe using the link provided in the email or contact us to request removal from our mailing list.
Delete your information: In some cases, you may request that we delete your personal information. Please note that we may need to retain certain information for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, which we encourage you to review. Texas Tree Service is not responsible for the content or privacy practices of third-party websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

Texas Tree Service reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us.

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

At Timber TEKS, we provide a comprehensive range of tree care services to ensure your property remains safe, healthy, and beautiful. From Tree Removal and Tree Trimming & Pruning to Stump Grinding and Tree Clearing Services, we have the expertise and equipment to handle all your tree care needs. Whether you need an urgent Emergency Tree Removal or a professional Hazard Tree Assessment, our team is here to help. Visit us at Timber TEKS to learn more about how we can keep your trees in optimal condition.